Customer policy / service standard
100% satisfaction guarantee.
If we miss an accessible area included in the agreed gutter-cleaning scope or leave service debris behind, tell us and we will review it and correct qualifying issues at no charge.
Report within 7 days
Report a concern within 7 calendar days of completed service.
How to report
Call or text (801) 205-2699 or email jordan@skyridgeco.com with the service address, the area of concern, and photos if they help show the issue.
What is excluded
The guarantee does not cover areas that were unsafe or inaccessible, work outside the agreed scope, pre-existing damage or repairs, new debris or weather-related conditions after service, or hidden/buried drainage problems that could not be inspected.
How corrections work
We review the report within 2 business days. When the issue qualifies, we schedule a return visit within 7 calendar days when weather and access allow, then confirm the correction with you.